CK Boğaziçi

About Us

About CK Boğaziçi Elektrik Retail SalesWe serve 4,5 million customers equivalent to %8 of total population on the European Side of Istanbul with retail tariff approved by Energy Market Regulatory Authority (EMRA). We also sell electricity with discount tariffs and benefit campaigns by making bilateral agreements with eligible consumers without regional restrictions. In addition to converting the old invoice collection points to the Customer Transaction Centers (MİM) with the corporate transformation, we opened a store every three days starting from March 2015, when this transformation started, and became one of the hızlı fastest growing retail companies ı. We have close to 300 points with our MIM Turkey's largest energy retail channel. As CK Enerji Boğaziçi Elektrik, we are constantly working on our change and transformation in order to provide better quality service in our retail electricity sales and after-sales activities.

About CK Energy

With our electricity sales force of 38 billion kWh per year, we provide services to electricity consumers in seven provinces in the three regions of Turkey. We lead the energy sector with our companies: CK Enerji Ortaklığı Toptan Elektrik Satışı A.Ş., CK Akdeniz Elektrik Perakende Satış A.Ş., CK Boğaziçi Elektrik Perakende Satış A.Ş. and CK Çamlıbel Elektrik Perakende Satış A.Ş. We are proud to be the ""Energy of Life"" with 7.6 million customers while working to be closer to our customers in every aspect of life.

Our Mission

CK Boğaziçi Elektrik offers and develops a high quality, exclusive and end-to-end service experience that is easily accessible with a client-based approach.

Our Vision

To become a leader in the retail electricity sector and maintain this position.

Our Corporate Responsibility Principles

Our Quality Policy

As CK Enerji Boğaziçi Elektrik;

Customer Satisfaction Policy
Customer complaints and dissatisfaction;

principles, we follow until the solution is achieved and customer satisfaction is restored.

Information Security Policy

As CK Energy Boğaziçi Elektrik, within the framework of our Information Security Management System;


BGYS.FORM.004 Corporate Information Security Agreement must be signed before any information exchange with 3rd parties and before accessing CK Enerji Boğaziçi Elektrik's systems. Only third party employees who have the appropriate authority should have access to the information or communication systems of CK Enerji Boğaziçi Elektrik. BGYS.FORM.004 Corporate Information Security Agreement should be signed if the companies that maintenance and repair employees from outside CK Energy Boğaziçi Elektrik are working with will work in controlled areas of CK Enerji Boğaziçi Elektrik (data center, main control room, etc.). In order to use the name of CK Enerji Boğaziçi Elektrik in the documents to be published to the public, third parties must be authorized by the appropriate persons. Any changes to 3rd party personnel who have access to CK Enerji Boğaziçi Elektrik's information should be immediately notified to the relevant project / system manager. CK Energy Boğaziçi Electricity suppliers (related to information and information assets) should immediately take the necessary information security measures and notify the IT Help Desk if the information does not protect / protect the confidentiality, integrity and accessibility. CK Energy Software development etc. for Boğaziçi Elektrik suppliers of service improvements must comply with all policies of CK Enerji Boğaziçi Elektrik. In case of breach of the rules, the provisions of the breach of the Corporate Information Security Agreement will apply.

Complaint Summary Tables

Renewable Energy Purchases

The amount paid by our company for Renewable Energy Sources in 2017 is 641.217.371 TRY

Quality Certificates

Human Resources

Our company, as a leader in the field of electricity distribution and trading in the Turkish energy sector, places utmost importance on work health and safety, creating a working environment that meets quality standards. We respond to the needs of our employees in the fastest way possible. We are constantly improving to use human power effectively and efficiently.

Press Room

Information Society Services


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